Frequently Asked Questions (FAQ)
Good questions. Clear answers. Start with the gift offer, fit, delivery, and returns.
How does Buy One Get One work?
Buy a cap, then choose one eligible gift hat for each paid item from the gift selection. Add both to your cart. The automatic discount is confirmed at checkout; the lower-priced eligible hat is free where applicable. Free gifts do not earn additional gifts.
Can I pick any hat as my free gift?
The free hat must come from the eligible gift collection. Blank, USA flag or lettering, Zodiac, Poker, Army, No Risk No Rich, SportBrim 2026, and the twelve featured ad styles are excluded from the gift selection. Colors and sizes depend on availability.
How do I choose the right color and fit?
Use the color and design selectors on the product page, then review your selected variant before adding it. Check the size guide and each product's details. Need help with a particular cap? Ask SPORTBRIM.
What will shipping cost?
Available delivery services, shipping charges, and taxes are calculated at checkout for your address. BOGO covers the eligible gift hat, not shipping. Check our shipping policy before ordering.
What if I need help or want to return a cap?
See the return and refund policy for eligibility, time limits, and instructions. For help with an order or gift selection, contact SPORTBRIM with your order number when available.
Need a hand choosing? Ask SPORTBRIM.